Description
We are seeking a knowledgeable and experienced Software Learning & Development Specialist to join our dynamic team within the Computer Software industry. The ideal candidate will play a pivotal role in enhancing our clients’ and employees’ understanding of our software solutions through comprehensive training programs. This position requires a passionate educator who can convey complex software functionalities in a clear, engaging manner. The Software Trainer will be responsible for developing and delivering training materials tailored to various learning styles, ensuring that both technical and non-technical users can confidently utilize our products. A successful candidate will be adept at assessing training needs, creating structured curricula, and employing various instructional techniques to facilitate effective learning. Additionally, the Software Trainer will engage in continuous improvement processes, utilizing feedback from training sessions to refine and enhance the educational content. Strong communication skills, a customer-centric attitude, and a proactive approach to overcoming learning challenges are essential for this role. We are committed to fostering an environment that encourages professional development and growth. If you are dedicated to empowering individuals through education and have a deep understanding of software applications, we invite you to apply and contribute to our mission of delivering exceptional service to our clients.
Responsibilities
- Design and develop comprehensive training programs for software users.
- Conduct group training sessions and one-on-one coaching.
- Create training manuals, user guides, and supplementary materials to support learning initiatives.
- Assess the training needs of clients and internal teams through surveys and consultations.
- Collaborate with product development teams to stay updated on software updates and new features.
- Evaluate the effectiveness of training programs and incorporate feedback for continuous improvement.
- Provide ongoing support and resources for users post-training to ensure successful software implementation.
Requirements
- Bachelor's degree in Computer Science, Education, or a related field.
- Proven experience in software training or instructional design.
- Strong understanding of software applications and troubleshooting techniques.
- Excellent verbal and written communication skills.
- Ability to translate technical concepts into easily understandable language.
- Strong organizational skills and an aptitude for time management.
Experience with learning management systems and e-learning platforms.